Security & PrivacyToujouri ("we", "our", "us") respect the privacy rights of its online visitors/customers ("you", "your", "yours") and recognise the importance of protecting the information collected about them. We will only use the information that we collect about you lawfully.
All queries relating to any company policies should be sent to: firstname.lastname@example.org
COLLECTING INFORMATION AND HOW WE USE IT
We collect information from you when you subscribe to our mailing list for either email subscription or postal promotions. The purpose of the subscription is to gather your details so that we can provide you with up to date information on our products and services which you have requested from us.
We operate an opt-in policy in terms of communicating via email or post. By subscribing to our mailing list, you are opting to receive communications by email. However, every time we contact you after this, you will have an opportunity to unsubscribe from our mailing list. At the point at which we collect your address details when you subscribe to our mailing list, you will be offered the opportunity to opt in to receive further communications by post.
Your personal data may be made available to our subsidiaries and affiliated companies worldwide and occasionally to other persons or companies who carry out operations in relation to our business, joint marketing operations and data cleansing. All such persons and companies are subject to confidentiality agreements, and protection of your personal data shall be ensured at all times in accordance with applicable data protection and privacy laws. Your personal data will not be sold to any database companies.
Should you choose to have your name and personal data removed from our database all together, you can do so by clicking the unsubscribe link on the email or sending an email to email@example.com or by writing to us at:
Four Seasons Falcon Tower, Ground Floor
INFORMATION COLLECTED ON YOUR BEHALF
Toujouri requests personal information from you when you place an order, or register for a service offered by Toujouri, or a third party affiliate/partner. If an order is placed with us, we will request personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process, fraud check and deliver your order.
Details of your address and also the telephone number and email you have provided us will be shared with our courier partner and these details have been shared to assist in providing you with 1st class delivery service and will not be used by this third party for any other reasons.
We do not store your credit card information.
Your telephone number may be given to our courier partner for delivery services. These details allow us to process your order and to let you know the status of your order. You will not be contacted by telephone for any other reason than your order status and unless you have otherwise specifically requested.
WHAT IS A COOKIE?
WHO DO I CONTACT IF I HAVE A COMPLAINT?
Please go to the Contact Us section of the web site and send an email to firstname.lastname@example.org
If you wish to talk to a customer care representative please call +974 44117331.
Toujouri uses the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.
Secure Shopping Guarantee has been established for every transaction made with www.toujouri.com. If any unauthorised charges were to appear on your credit card as a result of shopping with www.toujouri.com, you must notify your credit card provider in accordance with its reporting rules and procedures.
ABOUT OUR COOKIES – SUPPORTING YOUR INFORMED CHOICE
Please note: this is our initial policy and what we see as the 1st stage of achieving Qatar privacy compliance for all visitors to our site (including Opt In / Opt Out). There is a degree of confusion currently around what is considered consent for cookies – and this is likely to be the case for a little while yet – so here at Toujouri we are not just addressing the legal compliance aspects, we also believe in open and transparent business operations.
Apart from the additional information provided by this update, the operation of the Toujouri website has not changed or been modified. The detail contained within this page is provided to ensure you are fully aware of the cookies we have in use, allowing you to make an informed choice about your continued acceptance of cookies.
We are currently examining all elements of our web operations and working on a 3-stage approach to meet the EU guidelines relating to protecting your privacy online — we want you to be 100% confident in using our site, and for you to be more than satisfied that your privacy is of the utmost importance to us.
The 1st stage is all about us providing you with the detail around the cookies we use. The 2nd stage is about internal change across our business – to educate staff as to the importance and understanding of online privacy, together with the updating of our internal policies and procedures. The 3rd stage is ensuring that all of our suppliers (internal and external) disclose the detail of any likely impact that their products and services could have on your privacy. There are a number of areas of our business under review and, where required, we may change our operating practices, technology, terms and conditions (mobile, email etc.).